Lifestyle and habits of the globally mobile

Breaking Into the Global Job Market

The Nature of the International Job Market

The international job market is just that, a market driven by economic forces of supply and demand. Why do organizations hire Westerners and nations grant work visas? For our professional skills and products. Westerners are too expensive to hire as unskilled labor, but worth paying for our technology and our products. This demand fuels jobs for about 4,000,000 Americans overseas.

All countries protect jobs for their own people. Also, all countries go outside to meet real needs, including the US, which increased the number of college educated/high tech (H1-B) work permits from 65,000 to 115,000 for 1999 and 2000. That quota was filled in six months in 1999 and three months in 2000. Many are calling for an increase to 200,000. Interestingly, the purpose for these visas is to obtain high tech workers like computer programmers. Corporations, institutions, and agencies all over the world go outside their country to find people they need. If we plan to work overseas we must listen to the market to discover where world needs intersect our training and skills and to learn how we can best equip and position ourselves for that market.

1. Vocational profile of the global job market

The need to develop is the primary force driving the job market in most developing nations. Development requires the transfer of technology and especially the training of any nation’s greatest resource—its people. Consequently, education at all levels is the single largest vocational field. Because English is crucial for globalization, English teaching is a huge arena all by itself. Further, as schools and other organizations overseas learn that they can get teachers who will work in their limited settings, the demand increases. Recently I have heard story after story of schools and universities asking tentmakers to help them find more teachers because they see what the tentmaker is providing. Especially at the university level, openings exist for almost all fields.

The second area providing international jobs is business and industry. There is tremendous demand in computers, communications, engineering, marketing, manufacturing, health care, and basic development. This is also considerable demand in banking, accounting, financial services, law, transportation, agriculture, tourism, and arts and media. Some vocations offer fewer openings like recreation and social services.

2. The two markets

There are essentially two overseas job markets, expatriate and local hire. The expatriate market pays Western wages in order to obtain qualified Western expertise and job openings are advertised publicly. The “local hire” expatriate market consists basically of local agencies which are open to hiring Westerners who are willing to work for local wages. Jobs in this market are not generally listed, but are discovered by networking. The President of Kyrgyzstan a few years ago wanted to hire 7,000 EFL teachers. But there is no way Kyrgyzstan could pay anything close to Western wages. There is similar interest in Kazakhstan and other countries. This is why it is not generally wise to go overseas to look for a job. You will not likely find a competitive Western job, will not be able to live on the income, and will harm your credibility if you take such a job and live on almost full support.

In reality, these two poles are oversimplified. There is a range of job sin between. Market forces drive this situation. Many organizations want more Westerners, but cannot afford any or many at Western salaries. So when Westerners are willing to work for less, they take them. Why do they work for less? Desire for travel, missions motivation, service motivation. For instance, a person can find numerous jobs that provide adequate income to live in China, though low by western standards. In other situations, a person will need supplemental support. In such settings, it is vital to negotiate hard for other forms of compensation like housing, in-country transportation rates, health care, etc. This lowers a person’s need for support and enhances credibility. Another caution should be added: Live appropriately to your role in the community. Identifying and connecting with the people is one of the great blessings of tentmaking. When tentmakers live beyond the means of their job, they undermine credibility and distance themselves from the people.

3. The four job providing entities

Basically four entities provide work to Westerners overseas: 1) international or local corporations, 2) indigenous national institutions like colleges, universities, and government agencies, 3) relief and development agencies, and 4) new start-up businesses. These are the arenas in which to look for jobs. Starting a business offers some wonderful advantages like ability to stay indefinitely and greater evangelistic freedom. However, it demands special skills and experience. More on this later.

4. Structure of the global job market

The international job market is very decentralized, fragmented, and unstructured. This is a natural result of specialization in skills and needs. With globalization and modern communication, it is easy for a university in Tajikistan to communicate with a chemical engineer in Idaho who is open to working there, but how do they find each other. Because of this challenge, the global job market is really a collection of hundreds or even thousands of relatively small, vertical job markets, which communicate through specialized networks, publications, websites, and job agencies. For this reason, it is vital for job seekers to take initiative and persist in pursuing all these channels.

5. Relatively closed nature of the market

The job market tends to be closed to outsiders for a couple of reasons. First, U.S. organizations have a strong tendency to promote and transfer from within for overseas jobs even when the person has little cross-cultural skill or experience. The reason for this is that organizations need people with intimate knowledge of the organization, its culture, products, services, and authority structure. The consequence of this approach is big adjustment problems and a high turnover rate for workers going overseas. Nevertheless, this pattern is likely to continue for some time. Some companies are recognizing the problem and a new industry is developing to provide cross-cultural training for employees.

The second reason for the relatively closed market is that there are few entry-level jobs for Americans. Generally openings require a bachelor’s plus two or more years experience in one’s field. This applies across the board with English teaching being the only exception. Almost any native English speaker can find a job teaching English somewhere, though qualifications are rising and pay is limited for those without TEFL certification. But going without good skills serves people poorly and dishonors Christ. In addition to vocational competency, employers often look for travel, overseas work experience, relational skills, and even language competency for obvious reasons.

6. Length of contracts

Overseas contracts tend to last 1-3 years. After that, a person must renew or find another job. Corporate jobs tend to last 1-3 years because they expect that employees will want to return home. Development agency jobs tend to be limited because they are tied to government grants and specific projects. Another factor is that national organizations want expatriates to equip their own people so that they can take over as soon as possible. The result of this trend is that international jobs and careers tend to evolve unpredictably and require ongoing changes. Since many jobs actually isolate people from the larger global job market, it is imperative to develop a broad range of contacts and keep one’s ears open to impending vacancies. Networking is indispensable. Furthermore, most job moves tend to be horizontal rather than hierarchical because most jobs are oriented toward delivering specialized direct services. Only larger corporations and government agencies provide more vertical job changes. However, such changes usually move people away from direct work in the field where many find greater satisfaction and excitement. Again, running a business is a big contrast to this.

Increasing the Effectiveness of Multicultural Teamwork

Having a proven workplace strategy for managing multicultural teamwork can help companies achieve organizational goals and business competitiveness.  As organizations continue to expand operations and services domestically and internationally, the need to capitalize on recruiting team members and managers with fully diverse backgrounds and superior cultural competence has become greater over the past decade. The idea of developing a strong multicultural team is believed to be more critical due to globalization. Increasing the effectiveness of multicultural teamwork becomes the next logical priority.

The process involves major challenges and requires strategic planning. Teamwork itself is a complex process, and adding the multicultural component makes it more complex than just accomplishing assigned tasks and duties to meet deadlines. Each team member brings unique perspectives and approach to successfully carrying on global projects.  With individual strengths and weaknesses, each member’s background represents a certain culture or sub-culture and different personality traits.

Managers should be equipped with the tools and competence necessary to effectively communicate with multicultural teams – a type of communication that could reinforce the best behavior and practices for each team member despite the individual or cultural differences. No single approach is proven to work best for an entire team. The way how managers lead individual members and the entire team could have a detrimental impact on the overall effectiveness of the teamwork.

Effective multicultural teamwork requires a strategic plan. Each member of the team should be able to identify oneself with the strategic mission, vision, values, and objectives of the organization. If human capital is the comparative advantage in the organization, then each member is believed to play a key role in pursuing the organizational strategy in the context of teamwork.

Strategic planning for multicultural teamwork involves an assessment of the current teamwork situation, internal strategic factors, situational analyses, key business analyses techniques, and cultural factors.  The plan should be both executable and measurable, focusing on the end goals and outcomes. Since the focus is on multicultural teamwork, the voice of team members should be heard, thus allowing room for considering cultural differences when identifying best practices and formulating the teamwork strategy. The plan should empower and motivate managers and other members, resulting in performance effectiveness.

Whether doing business domestically or internationally, organizations are staffed with employees from diverse cultural backgrounds to best address the increasing demands for products and services in diverse cultural communities. Leading multicultural teams, managing the teamwork challenges, and increasing the overall effectiveness of multicultural teamwork, therefore, requires exceptional cultural competence and an executable strategic plan. 

How can women live an enjoyable expatriation?

In general, women tend to be associated with personal skills which are considered conventionally “feminine”, such as flexibility, sensitivity, and empathy. Some potential expat women may have rejected an assignment because their partners were not willing to change their own career path rather drastically. On the other hand, those women who do in fact accept expat assignments are confronted with a “man’s world” among international employees. For those and many other reasons expat women face more challenges than their counterparts. To make living internationally more enjoyable, and to allow better assimilation into the community, women need to understand some of the potential differences trying to overcome them.

One major factor that leaves a person vulnerable in any situation is unfamiliarity. Learning such details as which streets and which neighborhoods are safest is one aspect of safety. The most common piece of advice given to expat women is to study the history, culture, and more importantly, the local language. It facilitates engagement in the community, makes taking care of tasks less frustrating, and helps to alleviate the feelings of isolation. On the other hand, networking with other expats as well as locals in the community is invaluable for feeling safe and secure in a foreign country. Networking is not just about adding friends to a list or finding fellow English speakers to talk to. Rather, it is about finding helpful and positive connections that help to gain some sense of control in a foreign culture.

As stated above, finding connections is a great need for expat women. Keeping a diary, or writing about one’s experiences in any way is always connective, and helps to sort out their feelings, while blogging is one of the best ways to establish friendly connections. Blogs are an excellent way for expat women to gain a valuable insight into the expat experience. An important effect that often results is becoming connected with others – expat bloggers, expats, potential expats, people who are interested in this interesting lifestyle choice, and many other pleasant surprises.

Client Relationship Management Tips

Client relationship management involves major challenges in our competitive marketplace. Too much emphasis is often placed on the immediate profit to meet the short-term organizational goals; however – little emphasis on relationship building and return on investment in the long run.From the organizational perspective, this process should encompass not simply immediate transactions but especially service quality through pipeline relationship building and client-centric practices based on analysis and forecasting of client trends and behaviors. The idea is to follow the type of principles and guidelines which enhance the client’s experience with the product or service and build client loyalty.
Projects often fall behind schedule, program costs exceed approved budgets, client retention rate drops, and the return on investment diminishes. Such problems can occur on regular bases. Relationships with clients can be easily damaged when the interactions do not serve the best interest of the clients. The field of global mobility requires a stronger client relationship management process to ensure improved levels of client satisfaction, retention, and overall outcomes.
Assignment managers should set realistic expectations and break those down into actionable steps to exceed project goals and enhance client experience. If unexpected problems occur, managers should promptly communicate with the client to discuss the situation and offer alternative solutions that would still meet the timelines and exceed all expectations. Keeping the clients informed and having alternative solution strategies in place would ease the process and increase the client’s confidence. It is better to set realistic timelines and budgets and deliver all promises to ensure future business from the same client.
Problems are resolved more effectively when relationships are built and set up in a way that would make each party comfortable with discussing alternative solutions and moving the business forward. A strong client relationship management process can minimize conflict, add value, retain clients, and build mutual loyalty.

What is Required for a Successful International Assignment Policy Plan?

For many companies, carrying on a successful international assignment had come down to either reducing costs or simply adjusting goals. This can ensure specific budget constraints and adjusted assignment goals are met. However, industry trends and competition strongly indicate a strategic approach must be utilized in order to construct a type of international assignment plan that is tailored to fit to the company‘s organizational goals and maximize return on investment.

Several key factors drive the strategy behind a tailored policy plan. Some of these factors include the company’s corporate vision, mission, goals, objectives, values, and culture, as well as the business plan, market competition, global talent development, benefits administration, and global mobility benefits vs. costs.

The corporate culture serves as a firm foundation for the business, impacting its overall operations, outcomes, and growth. Policies and procedures of international assignments should be established based on the founding principles of the company and in close alignment with its strategic goals and objectives. It is crucial to build a global mobility philosophy that reflects the corporate culture of the company fostered by its value system, ethics, and integrity.

Assignment policies should be structured in a way that would support the business plan and suit the future direction of the business. This requires HR practitioners to identify key strategic initiatives for expanding the company’s operations abroad, to redefine the management approach for global project implementation, to outline the percentage of profit generation from global assignments, and to increase the return on investment in global mobility.

Over the past decade, market competition has increased the need for alternative approaches to doing business internationally. Companies now use short-term or long-term international assignments, localization, extended business trips, and cross cultural teams to stay ahead of industry competition. While some companies have built internal global mobility teams to handle international assignments, others have found it more effective and efficient to collaborate with a global mobility management company to carry on the full relocation, expatriation, localization, training, and repatriation process.

HR practitioners now face domestic talent shortage for handing global assignments. A successful assignment plan should have proven strategies for global talent acquisition, retention and development. Developing global talent often requires benchmarking the policy, incorporating industry trends, research findings, and survey data, and adopting new strategies for talent development, cross-cultural teamwork, and succession planning.

A careful analysis of benefits and costs associated with global assignments would create a need for establishing a customized international assignment policy plan tailored to the business goals of the company. In some cases, the assignment policies may also be modified to meet the region-specific goals and objectives. Instead of reducing costs or lowering goals, companies should adopt a more strategic assignment policy plan – one that exceeds the company’s strategic objectives and maximizes return on investment in global mobility.